University of Chicago Medical Center Chicago, IL
Alex works at a teaching hospital that is research-oriented. He has been at RSTI for a total of 15 weeks over the past 16 months, completing the X-Ray Certificate Series, Phases I-IV, Philips IntegrisCath Lab, and CT Phases I and II.
“RSTI teaches you how to work on a modality, not single machines, so you are always dealing with different machines. RSTI training helped to get a deep, comprehensive understanding of what is going on with the machine, giving you the whole picture. Learning the theory then the process of how the machine works and how to service it gives you a good foundation and makes you ready for any model. You get to see what is really going on, not just throwing parts on the system. RSTI training takes a real engineering approach. It is a great, friendly atmosphere, and I appreciate everybody making me feel like I’m at home, not school.”
Erlanger Medical Center Chattanooga, TN
Mark has been with Erlanger Medical Center for 4 years. He has attended classes at RSTI since October 2007, completing the X-Ray Certificate Series, Multivendor Ultrasound, and CT Phases I and II.
“The instructor teaches the whole modality and how to service it, not just GE, Siemens or Toshiba. RSTI’s schedule is built just right. Two weeks may seem like a long time for training classes, but manufacturers’ schools take much longer and teach you only their product. In the Multivendor Ultrasound class, it was nice to be able to take the machines ‘down to the wheels.’ You don’t get that opportunity in most manufacturers’ schools.”
Haffner X-Ray Fishers, IN
Joe Morrow works for an independent service organization and needs to be fast and reliable in his service calls. He has attended many manufacturers’ schools and obtained his basic x-ray service training from an OEM.
“RSTI is comparable to the OEM’s in terms of how the class is made up. RSTI doesn’t waste time. One great thing about RSTI’s classes is that expectations are set in the classroom before you go into the labs, so you know what you are getting into. Time utilization is very good. The instructor efficiently teaches efficiency, which is important to a busy third party service engineer. Efficiency is huge. The more efficient I am, the more I am worth to my company. The training makes you ready for any model CT, and I am not afraid to work on other manufacturers’ CT systems.”
University of Chicago Phase III
"Phase III gives a lot of information in a relatively short amount of time. All of the labs really help reinforce what I learned in the classroom. In Phase III you get to learn the big picture of the machine and how it relates to RAD. All of the Fluoroscopy information was pretty new to me. I really like how it builds on what I learned in Phases I & II. I thought the presentation that compared image quality between RAD and Fluoro was very good. There is definitely plenty of information and a lot of studying to do!
John is a good instructor and seems very knowledgeable. He was funny and helped make the information interesting to learn. John explained things in great detail and made sure we understood the concept before moving on to the next one."
RES/ Inland Imaging Services Southern CA GE XR/d
"This was my first time at RSTI. I have been in this industry for 13 years and a lot of my training has come from the OEMs. This was a good class. I am very glad this was a two week long class because I didn’t feel rushed to learn the machine. It was a nice relaxed pace rather than a ton of information crammed into one week. I was able to get very familiar with the XR/d. We covered everything on the machine from troubleshooting, hardware and software.
I like the set-up with the equipment too, it is easy to access everything on the machine. One of the best things about the class was the amount of lab time."